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Web Order Policies

Summit City Bikes accepts returns of unopened and uninstalled items within 30 days of original purchase date. Item must be in new condition with all original packaging, manuals, accessories, and with original receipt. Any items returned from 31 to 60 days, will be exchanged for store credit only. For items without an original receipt we may, at a manager's discretion, issue store credit.
Bicycles may be returned for exchange or store credit only.

On-Line Returns

Online returns follow our standard policy above. If you need any help at all selecting the correct item, please call, email or stop in - we're happy to help.

In-Store Pick Up

We are not currently set up to ship orders to customers.  Because of this, all orders are for in-store pickup and will be notified by phone when the item is ready to be picked up in the store. It may take 7 to 10 business days for your item to arrive to the store if we do not have it in stock. Unless special arrangements are made in advance, orders requesting in-store pickup need to be picked up within 10 days or a 10% restocking fee may be charged.

Prices And Information

Our website is intended to help you. We make every effort to maintain current, accurate prices in our online catalog. We also strive for similar accuracy and timeliness with the other information we offer here. We appreciate your understanding should any of the prices or other information provided be incorrect and regret any inconvenience such mistakes may create. Please bring any errors you find to our attention on your next visit or by calling or emailing us. Thank you!